Politique d’expédition

Shipping & Delivery


To ensure a smooth and worry-free shopping experience for you, the following is a detailed shipping policy description. Please read it carefully.
I. Order Processing
We will complete the order processing within two working days after receiving the order (excluding weekends and holidays). At the same time, this time standard also applies to the refund and return process. We will complete the return review and processing within two working days after receiving the return application.
Ii. Postage Policy
To provide you with a more convenient shopping experience, we offer free shipping for one item in all regions where you can place your order. The shipping time is 7 to 15 working days. The import duties and other costs shall be borne by the customer themselves.
Iii. Mailing Method
We use international express delivery for the mailing of goods to ensure that your package is delivered safely and quickly. International express delivery services are characterized by high efficiency and reliability. The entire process is traceable. You can check the logistics status of your package at any time through the order information.
Iv. Contact Information
If you have any questions about the transportation policy or encounter any problems during the order transportation process, please feel free to contact us at any time
Customer service email: Service@orielixire.com
Online customer service: You can communicate with the customer service staff in real time at the lower right corner of the website. The working hours of the online customer service are from 9:00 to 18:00 from Monday to Friday.
We are always committed to providing you with high-quality shopping and logistics services. Thank you for your support and understanding!